Privacy Policy

1. What we collect

We collect information you provide directly when you create an account, build a card, send or receive a booking request, or contact us. This may include:

• Account information: email address and authentication details.
• Profile information: names, phone numbers, general service area, and availability.
• Booking information: dates, times, notes, and the contact details needed to coordinate a booking.
• Communications: messages or support requests you send us.
• Technical data: browser type, device information, and IP address collected automatically for security and reliability.

2. How we use personal information

We use the information we collect to:

• Provide, operate, and improve the BeeAvail service.
• Connect parents, teens, and neighbors for booking requests.
• Send booking confirmations, reminders, and account-related notifications.
• Respond to support questions and troubleshoot issues.
• Protect the security and integrity of our platform.

We do not sell personal information. We only share information with third-party service providers as needed to run the service - for example, hosting, authentication, email delivery, and analytics - and we require those providers to protect your data.

3. Children's privacy and COPPA

BeeAvail is designed for families. We take children's privacy seriously and follow the Children's Online Privacy Protection Act (COPPA) and similar laws.

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• Accounts for younger children are set up and managed by a parent or legal guardian.
• Parents can review, update, or delete their kid's information at any time from their dashboard.
• If you believe we have collected information from a child under 13 without proper consent, please contact us and we will delete it promptly.

4. Your choices

You can update or delete most account information directly in the app. You may also close your account by contacting support. Some information may be retained for security, fraud prevention, or legal compliance purposes.

5. Security

We use reasonable technical and organizational measures to protect your information. No online service can guarantee complete security, so we encourage you to use strong passwords and keep your account credentials private.

6. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Continued use of BeeAvail after changes means you accept the updated policy.

7. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@beeavail.com.